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Aultman Receives Consumer Choice Award for 17th Consecutive Year

October 22, 2012

CANTON, Ohio (Oct. 22, 2012) — For the 17th consecutive year, Aultman Hospital has earned the “Consumer Choice Award” and has been named Canton’s “Most Preferred Hospital for Overall Quality and Image” by National Research Corporation.

Aultman is among 296 hospitals nationwide identified as having the highest overall quality and image in their respective area by National Research, a national leader in healthcare performance measurement.
This is the seventeenth year of the award, which means Aultman has received the honor every single year of its existence.

“Aultman has a great team of employees, physicians and volunteers who work together to serve patients. Their dedication and commitment to high-quality health care has made this achievement possible,” said Edward J. Roth III, president and CEO of the Aultman Health Foundation. “We appreciate the overwhelming support of our local community and feel it is a very important testament to Aultman’s quality of service.”

Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights/Ticker survey. This study surveys over 250,000 households representing over 450,000 consumers in the contiguous 48 states and the District of Columbia.

“The Consumer Choice Awards recognize hospitals that patients have rated as the most preferred places to receive care according to quality and image,” said Susan L. Henricks, president and chief operating officer for National Research Corporation. “We congratulate the recipients of the Consumer Choice Awards and salute their efforts to improve performance.”

Currently recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.