The Aultman staff wants to make your visit or stay a pleasant one. If you have questions regarding our facilities or your care after reading this information, please call us at 330-452-9911 or toll-free at 1-800-686-9373. For the Aultman phone directory, click click here.
Visiting Hours
Aultman has developed a flexible visitation policy to meet the needs of patients and their loved ones. If your family and friends are unable to visit during the scheduled times, other arrangements can be made through your charge nurse.
Parking and Valet Services
Visitors' parking is available in the Seventh Street parking deck. Daily and weekly rates are available for extended visits. Check at the parking deck office for more information.
Valet parking is also available, free to PrimeTime Seniors members, patients and people picking up and dropping off patients. Valet parking is available weekdays at the Seventh Street and Bedford Avenue entrances - and on weekends at the Bedford entrance. For more information, contact Valet Services at 330-452-9911.
The lot on the corner of Sixth Street and Clarendon Avenue is designated for free outpatient and Emergency/Trauma Center parking. When this lot is full, the parking deck is available free of charge.
Food and Vending
The Aultman cafeteria is located on the second floor and is open 24 hours a day for your convenience. Seasons Cafe is located in the Bedford Building lobby and is open Monday-Friday from 7 a.m. to 1:30 p.m. Angello's 7th Street Cafe, off the main hospital lobby, is open Monday-Friday from 7 a.m. to 8 p.m. Vending machines are also available throughout the hospital.
Patient Relations
If you have a question or concern, please feel free to talk with a member of the nursing staff. If you need further assistance, call Patient Relations at 330-452-9911, ext. 4992. Our Patient Relations coordinator can help answer your questions and give you the information you need.
Pastoral Care
The Pastoral Care team is here to meet the spiritual needs of patients and their families.
Smoking/Tobacco Policy
Effective July 2, 2007, Aultman is a completely tobacoo-free organization. The use of tobacco products is prohibited on any property Aultman owns, leases or controls - including sidewalks and parking areas.
Mail Services
Volunteers will deliver and pick up patient mail in the morning. Address incoming mail with the patient's full name and without a room number, as follows:
Harriet Jones (not Mrs. Robert Jones)
Aultman Hospital
2600 Sixth St. S.W.
Canton, Ohio 44710
When you check out, all mail will be forwarded to the address on your admission form. If you would like it sent to a different address, please inform the receptionist at the Information Desk in the lobby.
Flowers and Gifts
The Flower Shop, located in the main hospital lobby, offers a variety of fresh and silk flower arrangements. The shop is operated by Anderson's Flowers, and a portion of the proceeds goes toward fundraising projects of the Women's Board of Aultman Hospital. The Flower Shop phone number is 330-456-6725. The shop is open Monday-Friday from 9 a.m. to 8 p.m. and on weekends from 11 a.m. to 3 p.m. Please note: Some areas may not allow floral arrangements.
The Gift Shop is also a fundraising project of the Women's Board. The shop offers gift items, jewelry, greeting cards, magazines, newborn and children's gifts, Webkinz toys, toiletries, snacks and much more. The Gift Shop phone number is 330-363-6224. The shop is open Monday-Friday from 9 a.m. to 7:30 p.m. and 11 a.m. to 5 p.m.
Health Information Center
The Sharon Lane Health Information Center, located off the Aultman Hospital main lobby, provides a comprehensive collection of health care educational materials. The center is staffed by full-time nurse educators who provide personal assistance and customized research. The center is open to patients, family members and the general public. Hours of operation are Monday-Friday from 7:30 a.m.-4 p.m. Call 330-363-3333 for more information.
Social Services
Aultman's social workers can help patients plan for their discharge from the hospital. Whether the need is for in-home, follow-up care or a transfer to a nursing home or other health-care facility, social workers consult with patients, their families and physicians to make arrangements for the best possible post-hospital patient care.
Services for the Hearing Impaired
Aultman offers a variety of services for patients who are hearing impaired. Our Telecommunication Department can provide teletypewriter (TTY) machines that allow patients to communicate with friends and family members outside the hospital who also have TTY. The hospital also has an incoming TTY phone line at 330-363-7478. For patients who are hard of hearing, amplified headsets are available for their room phones to increase the volume of a caller's voice. Aultman also can provide interpreters for the deaf when requested. These services are available by notifying any member of the nursing staff.
